Alex graduated from the University of Manitoba with a Bachelor of Medical Rehabilitation (Physical Therapy) in 1996. He spent several years working in various hospital settings in Canada and Hong Kong to gain experience in treating a wide variety of orthopedic conditions. He has a special interest in upper limb rehabilitation and qualified as a Certified Hand Therapist in 2002 by the internationally recognized Hand Therapy Certification Commission.

Outside of work, Alex enjoys listening to music, playing tennis and badminton, reading about science and technology, and watching sci-fi movies. He communicates with his clients in English, Cantonese and Mandarin.