Virtual care

Book your next Lifemark appointment using our virtual care service

Consult a Lifemark clinician and receive care from the comfort of your own home using our Virtual Care services. Leveraging secure and private video conference technology, you can connect remotely with your clinician. It’s easy-to-use, and no software installation is required. Call us today at 1-855-485-1344 to learn more.

About Lifemark Virtual Care

Access to healthcare services can make all the difference in the world, which is why Lifemark is constantly innovating to improve access to care and provide people the care they need. If in-person services aren’t available in your area or if you’re unable to get to the clinic, you can now connect remotely with a Lifemark clinician through Lifemark Virtual Care, which uses video conference and/or the telephone to provide services at a distance.

Our virtual services are easy to use, private, and, most of all, convenient. Lifemark Virtual Care:

• Removes accessibility and/or mobility barriers
• Connects you with clinicians regardless of location
• Protects your privacy through safeguards and robust policies
• Reduces travel time while still ensuring you receive quality care

Our virtual care services include:

• Physiotherapy
• Occupational therapy
• Pelvic health
• Concussion care
• Kinesiology
• Chiropractic
• Sport Medicine
• Psychology
• Bracing
• Office ergonomic evaluations
• Vocational assessments
• Exercise therapy

The virtual care services are continuing to grow. Contact us for more information.

What our patients are saying

“When the pandemic hit, so many aspects of life were disrupted. Thankfully, because of virtual care, this was not one of them! The transition to virtual care was seamless, and I have continued to receive the same quality of care as I previously received in person.” - Amber, BC

“My physiotherapist is a good listener and has given me hand-tailored care. His advice on how to deal with post-op pain while progressing with the exercise program has been invaluable to me. I am amazed at how well this has worked out.” - Rosalind, Toronto, ON

How it works

Before your appointment, you will receive (via email or text) a link to an appointment session through a video conference platform that facilitates real-time transmission of visual information between you and your clinician.

Any documentation that you need to review and complete prior to your appointment will be sent to you ahead of time.

If at any time during the session either you or your clinician feels that using electronic communications is limiting the effectiveness or quality of the services provided, we will look to schedule an in-person appointment with you.

How virtual care differs from in-person services

The services are largely the same. Our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct, just as they are for in-person services.

Lifemark also has strict privacy and information security policies and procedures in place with regard to managing information when using electronic communication technologies.

Scheduling virtual care services with a Lifemark clinician

To learn more or to schedule a virtual care appointment, call 1-855-485-1344 or email [email protected].